Technology is still moving fast and websites as business tools will continue to be significant. In 2010 everyone realized that social networking was essential and in 2011 sharing content with social networks will become more important as people read and then share with their networks. More websites will look for integration of marketing activities such as emails, websites and social networks to ensure success. A traditional website will not be enough in 2011 as more users are accessing the web from their mobile devices. This will affect small business websites and e-commerce sites as well.
So what do you need to do, to keep up with the trends of 2011 if you are a small business and already have a website?
You need to do a website marketing health check. — This includes:
Image and Brand:
It is difficult for a small business to know all the latest marketing and design strategies and trends. Typically for a small business, having a website is a major accomplishment, but maintaining it is not always easy. That’s why your small business website probably hasn’t been updated in a few years. What was the greatest rage, such as animated images, background music, blinking text, and glitter text in the 90’s or Flash websites in the early 2000’s is now considered out of date and unprofessional.
In the case of a website created in Flash, your site is invisible to most mobile devices and to search engines (there’s a trick to the search engines, but most small business websites don’t optimize their flash website for search engines). Even smart phones that support Flash don’t support it reliably. For 2011 there are newer technologies to add bells and whistles to a website like HTML5, Javascript, CSS3 and AJAX.
Statistics:
Looking at your website statistics to see how many visitors you had per month over 2010. This will give you an indication if your traffic improved or decreased throughout the year. What are your most visited pages? What are your top exit pages? What is the average length of a user’s visit? Although these data does not measure quality traffic or traffic that resulted in customers or sales, it does give you an indication of how your site is doing overall. If there are pages with low traffic or no traffic at all, 2011 may be the time to remove unwanted content and offer fresh new content for your users.
SEO or Search Engine Optimization:
If you did any SEO in 2010, maybe it is time to revisit those efforts, since search engines are constantly changing. If you have not yet optimized your site for search engines do not delay. Most users find websites by clicking on the top organic search results of major search engines such as Google, yahoo and Bing. Make sure for 2011 that your business can be found on the major search engines under specific keywords and local search.
Flexibility:
Is your website mobile friendly? How does your website look on an iPhone? Is the font bigger than it should be and is it pushing the layout around? Do the graphics display properly? If not, it may be worthwhile to consider offering a mobile version of your site.
Social Networking:
Can users share the content on your site on their social network easily? Do you have a Fan Page? Do you have a blog? Do you Tweet? Social Networking continues to grow at a rapid pace and businesses continue to take advantage of these marketing tools to promote and strengthen their brand. The trend last year was collection of ‘likes’, this year the trend is quality and interaction of those ‘likes’. If your business has stayed away from social networking, 2011 is the time to get social!
Relevant:
Go over your content on your website and make sure all addresses, phones, emails, hours, pricing are up to date. Check all the links to make sure they work. Are your services, promotions, and client’s testimonials still relevant? There’s nothing more discouraging for a user than finding out-dated information. Making sure your content is always relevant improves your user’s experience when visiting your site.
Partnership:
If you are looking for a new website or you want to redesign your old one it will be worthwhile to invest the time in developing a relationship with a professional established firm. It may seem valuable to go for the dirt-cheap or free option (or worse yet – do it yourself), but realize that the company you decide to work with will develop your brand and image to the outside world and will work closely with you to develop a strategy and a plan for creating and maintaining your site. How much is your company’s reputation worth and what does it mean to your business?
A well run website development company will work with you to design a website that is easy to navigate and is functional and relevant for the next few years. They should understand your business and your marketing goals and not just pick colors and graphics.
There are great web design ideas that a small business should consider for 2011. It is time to update your website (or create one if you don’t have one) and put your best image forward for 2011. As always, Tenengo Design can help you with your website, search engine optimization and social strategy implementation. We would love to partner with you to help your business big or small. We also offer a Small Business Website Design Package. Contact Us Today! 